Last Updated: October 6, 2026
Thank you for shopping with Waverly Skin Care. The following policy explains how orders placed through our website are processed and shipped.
Order Processing
Orders are generally processed within 1–3 business days, excluding weekends and holidays.
Processing times may be longer during product launches, promotions, holidays, or periods of unusually high order volume.
You will receive an email confirmation after placing your order and, when available, shipping confirmation and tracking information once your order has been prepared for shipment.
Shipping Rates
Shipping charges are calculated and displayed at checkout.
Unless otherwise stated as part of a promotion, customers are responsible for applicable shipping charges.
Delivery Times
Delivery estimates shown at checkout or provided by a shipping carrier are estimates and are not guaranteed.
Once a package has been transferred to the shipping carrier, delays caused by the carrier, weather, transportation interruptions, or other circumstances outside our reasonable control may affect delivery.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.
Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.
Lost, Stolen, or Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide your order number and photographs of the package and product.
If tracking shows that an order has been delivered but you cannot locate it, please first check around the delivery location and with household members, neighbors, building management, or the applicable shipping carrier.
Please contact us if you continue to have difficulty locating your package, and we will assist where reasonably possible.
Domestic Shipping
We currently ship to eligible addresses within the United States.
International Shipping
We currently do not offer international shipping.
Contact Us
For shipping questions, please contact:
Waverly Skin Care
hello@waverlydermspa.com
2870 E Oakland Park Blvd Fort Lauderdale, Fl 33306